Sidewalk Cafe Permitting Information

• Sidewalk Café Administrative Policy
• Sidewalk Cafe Frequently Asked Questions (FAQs)
• Sidewalk Cafe Application
• Preliminary Sidewalk Cafe Application (For cafes located in street parking areas only)

New Customer Self-Service (CSS) Portal (effective on 6/23/2020)

EnerGov provides improved operational transparency to customers and the public and expands the number of permit types for which people apply and pay for online through a self-service portal.

The CSS replaces most paper application forms formerly used by Public Works.

How to Use the Portal

Access to the self-service portal requires a one-time registration process for use. Customers must designate a single email address for creating a portal account to receive email notifications about application status updates, invoices and process information.

Application and permit status information, fee payments and other information will be available in the portal.

The public may also use this portal without registering to look up cases and land development activity in their neighborhood.

Anyone experiencing problems related to Public Works applications may call 319-356-5140.

The following applications must now be submitted online via CSS:

• Excavation in the Right-of-Way
• Curb Cuts
• Driveway Approach Replacement
• Oversized Loads
• Piano
• Publisher’s Box
• Small Wireless Facilities
• Temporary No Parking Signs
• Temporary Use of Right-of-Way

Additional guidance for submitting many of these applications can be found in the application process in the customer self-service portal or on the Permits, Licenses, and Plans page.

Several short tutorial videos can also be viewed below:

First Time Registration

Navigating the Dashboard

Changes to Payment

Payment for all services will be taken online in the Customer Self-Service Portal after setting up an account. Using the online pay option will result in the fastest processing of applications. There is no fee for debit or credit card transactions

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